Privacy Policy
Last updated: February 2026
This Privacy Policy explains how Scale With Bolt (a trading name of Trixello Limited) collects, uses, and protects your personal data when you visit our website, contact us, or use our services.
1. Who we are
Scale With Bolt is a trading name of Trixello Limited, a company registered in the United Kingdom.
For the purposes of data protection law, Trixello Limited is the data controller responsible for your personal data.
If you have any questions about this policy or how we handle your data, you can contact us at:
Email: team@scalewithbolt.co.uk
2. What data we collect
We may collect and process the following types of personal data:
Contact information (such as name, email address, phone number)
Business information (such as company name, website, services offered)
Information you provide when booking a call, completing a form, or contacting us
Communication data (emails, messages, or notes from calls)
Technical data (IP address, browser type, device information)
Usage data (pages visited, interactions with the site)
We do not knowingly collect sensitive personal data.
3. How we collect your data
We collect data when you:
Fill in a form on our website
Book a call via our scheduling tools
Contact us by email, phone, or WhatsApp
Interact with our website (via cookies or analytics tools)
4. How we use your data
We use your personal data to:
Respond to enquiries and communicate with you
Assess whether our services are a good fit for your business
Provide and manage our services
Improve our website and user experience
Maintain internal records
Comply with legal or regulatory obligations
We do not sell your personal data.
5. Legal basis for processing
Under UK GDPR, we rely on the following lawful bases:
Legitimate interests – to respond to enquiries and operate our business
Consent – where you have explicitly agreed (for example, marketing communications)
Contract – where processing is required to deliver agreed services
Legal obligation – where required by law
6. Marketing communications
We may contact you with information related to our services if:
You have requested information
You have booked a call with us
You have given consent
You can opt out of marketing communications at any time by contacting us or using any unsubscribe option provided.
7. Sharing your data
We may share your data with trusted third-party service providers who support our operations, such as:
Website hosting providers
Scheduling and communication tools
CRM and lead management platforms
These providers only process data on our instructions and are required to keep it secure.
We do not share data with third parties for their own marketing purposes.
8. Data storage and security
We take appropriate technical and organisational measures to protect your personal data from loss, misuse, unauthorised access, or disclosure.
Your data is only retained for as long as necessary for the purposes outlined in this policy, or as required by law.
9. Cookies
Our website may use cookies or similar technologies to improve functionality and analyse usage.
You can control or disable cookies through your browser settings.
10. Your rights
Under UK data protection law, you have the right to:
Access your personal data
Request correction of inaccurate data
Request deletion of your data
Object to or restrict processing
Request data portability
Withdraw consent at any time
To exercise your rights, please contact us using the details above.
11. Third-party links
Our website may contain links to third-party websites. We are not responsible for their privacy practices and encourage you to review their policies.
12. Changes to this policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.
13. Contact us
If you have any questions about this Privacy Policy or how your data is handled, please contact: team@scalewithbolt.co.uk